1. Mandatory Same-Day Absence Follow-Up
Regular attendance is essential for early childhood development and child safety. If a child is absent without prior written or verbal notification from parents, nursery administration implements the same-day contact protocol immediately after morning roll-call:
First Attempt: Direct Telephone Call
The administrative team phones the primary parent/guardian within 1 hour of session start to inquire about the child's health and reason for absence.
Second Attempt: Official WhatsApp / Email
If the call is unanswered, an urgent WhatsApp message and email are dispatched requesting immediate confirmation of the child's status.
Official Absence Log Entry (Annex H4)
All calls, timestamps, parent replies, or failed contact attempts are logged in the Illness & Absence Follow-up Log (Annex H4).
Al Nahda Nursery